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WHERE IS THE FILE I JUST DOWNLOADED?
Usually when you download a file it is stored in a folder called, "Downloads" or "My Documents". If you are having trouble finding your file, try using the following links for more information: Windows | Mac

HOW DO I OPEN A ZIP FILE?
Once you have downloaded a file, simply double click on the file and your computer should automatically "unzip" the file. If not, you may need the free "Stuffit Expander" which can be downloaded HERE. A .ZIP file is a compressed file that will allow you to download from the onetimeblind store quicker than if the files were in their uncompressed (MPEG-1, PDF, etc.) form.